BH REFUND POLICY
Thank you for shopping with BAD HABITS. We value your satisfaction and strive to ensure that all products meet the highest quality standards. If for any reason you are not entirely satisfied with your purchase, the following policy outlines your rights regarding returns, refunds, and exchanges.
1. ELIGIBILITY FOR REFUNDS
Returns are accepted within 5-7 Days from the date of delivery.
Returned items must be in unused, unworn condition, free from stains, odors, or damage, and must include all original tags and packaging. We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.
The following items are non-returnable and non-refundable:
- Final sale items
- Undergarments and intimate apparel
- Customized or personalized products
- Unfortunately, we cannot accept returns on sale items or gift cards.
2. REFUNDS
Upon receipt and inspection of your returned item(s), you will be notified of the approval or rejection of your refund.
Approved refunds will be issued to the original payment method within 7–14 business days.
Please note that shipping costs are non-refundable.
3. EXCHANGES
At this time, we [do/do not] offer direct exchanges. To obtain a different size, color, or style, please return the original item for a refund and place a new order separately.
4. DAMAGED OR INCORRECT ITEMS
If you receive an item that is defective, damaged, or incorrect, please contact us within 1-2 Business Days of delivery at [info@badhabitclothing.com] with evidence and proof that the item was sent damaged .
In such cases, we will provide a replacement or issue a refund at no additional cost to you.
5. RETURN PROCEDURE
To initiate a return, please follow the steps below:
1. Unless the return is due to an error on our part (e.g., incorrect or defective item), customers are responsible for all return shipping costs.
2. Contact our Customer Service team at [info@badhabitclothing.coml] with your order number and reason for return.
3. You will receive detailed instructions and the return shipping address.
6. CONTACT INFORMATION
For any questions or concerns regarding this Refund Policy, please contact us at:
Email: [info@badhabitclothing.com]
Phone: [+2349062834340]
DISCLAIMER
Bad Habits reserves the right to refuse returns that do not meet the conditions stated in this policy. This Refund Policy is subject to change without prior notice. Nothing in this policy affects your statutory rights as a consumer under applicable law.
